Ready to ship items will ship out within 2-4 business days.
*Please be aware if you order a RTS item with a preorder item in the same order they will ship together. If you want the RTS item sooner then please order in a separate transaction.
All preorders are Made-to-Order.
We will quote the date given by our sewing company however if items do not pass quality control then they will be delayed. *If you preorder you agree to no order cancelations and an extended ship time should there be an issue.
*If shipping date goes beyond two weeks from original quote you can request a refund and cancel.
Returns and Exchanges:
Any returns must be made within 14 days of receiving item. They must be in new, unworn condition.
If returning for any reason other than defective product you are responsible for shipping fee back to us and will be refunded the amount you paid for the product only. Shipping will not be refunded.
If you would like to exchange for a different product or size that is of equal or lesser value (or you can pay the difference if it is more) please do so within 14 days of receiving item. Please message us first to confirm that the item you want is available. You are responsible for shipping charges on exchanges.
If you are returning for a defective reason please message us first. Returns must be made within 14 days of receiving the item. A full refund including shipping back to us will be credited if item is defective.
Items that are final sale include Sale/ Clearance items and Preorders.
These can not be cancelled or returned unless the item is defective.